ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 4921948043
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent after clicking the "send OTP" option, and if it doesn't arrive after the allotted time, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any issues. This should provide a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus amount. This restricts users from withdrawing bonus funds, which can only be used for gaming purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically facilitate a process that takes 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time may impact users' overall experience with the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform. Earnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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